Why are you cheaper than the high street?
We often get asked this question. The truth is simply that we design and make all of our jewellery! This cuts out all the added charges and costs from middle men and allows us to act faster and more efficiently should you need our urgent attention.
Secondly, we have been working collectively within the jewellery industry for over 50 years! This means that we have great long standing relationships with all the right people. We use smaller reliable companies who are more competitive and honest! This benefits our clients at the final price.
Finally, we purchase our diamonds directly from the main merchants. This cuts out middle men again and ensures our clients get the best price. We even show you the price a diamond solitaire cost us to prove our transparency.
How long will my order take?
All Two Become One rings are handmade in house by our master craftsmen so delivery times vary depending on the job. Our Classic Wedding Rings usually take up to four weeks to make however please do let us know if you have an urgent request. If you have ordered one of our Custom made Diamond Rings it can take between six to eight weeks. You will receive notification once your parcel has been dispatched.
Will my product be insured for shipping?
All items posted will be signed for and fully insured to cover their value. If you purchase from outside of the UK your items will be posted with insurance using our internationally insured postal service. For more information on shipping please refer to the Deliveries page.
What payment options do I have?
• We accept Visa Debit, Visa Credit Card, Master Card
• Bank Transfer
• Lay Away - Please contact us for more details on this option
I’m nervous about buying online
Two Become One Jewellery is a small family run business and has been in the jewellery trade for over 25 years. With our wealth of knowledge and over 50 years of experience, we understand that you may have questions and are not yet ready just yet. In this way we give you space to think along with the guidance needed.
We take genuine pride in the finished product. This is why we offer a full range of options should you have an issue. Having our own workshop enables us to jump to action if you are us quickly and our small team will ensure you are kept informed.
Our customers find this page a great help as we offer loads of information about our business and history, not to mention all the lovely comments left by our existing clients from all over the world. You can simply do a search for “ Two Become One Jewellery” to read our amazing reviews from all over the world.
Do you have a shop I can visit?
We are happy to see our customers by appointment in our South Manchester Showroom.
You can discuss your jewellery needs with our jeweller in a friendly, relaxed environment. There is no pressure to purchase from us so you can ask as many questions as you like on the day. As we have over a thousand handmade wedding rings here, it saves you trekking from shop to shop in search of the perfect ring. We are also a fully working jewellery workshop so, we also have the ability to create your ideas at no extra cost here on site.
Do you Hallmark your items?
At Two Become One Jewellery every item comes with a full set of UK Hallmarks. These marks are stamped by the Birmingham Assay Office and we have no control over this process.
I’ve damaged my ring, can it be repaired?
In the unfortunate circumstances that you should damage your ring we will do everything we can to repair and restore it to its original state. Depending on the amount of damage incurred we will be able to quote you for any work to be carried out. No work will be carried without your prior consent. As we have our own workshop we will be able to move faster than most to help you.
Do you offer a clean and polish service?
Here at Two Become One Jewellery we offer our clients a free clean and repolish service, however we do charge a small fee for White Gold rings if the item needs a rhodium plate. This plate is found on all 9ct and 18ct white gold items. It is used to cover the slight hue that the natural yellow gold will display if left.
We are always very happy to offer this service to our clients as many times as they might like at any time in the future. All we ask is that you pay for the delivery and return postage using an insured postal method, usually Special Delivery Royal Mail.
Do you offer a Rhodium Plating service?
We are happy to say that we offer our clients a Rhodium Plating service at any time. This service will cost approximately £40.00 plus postage. Please contact us for more information.
Do you offer Large Sizes?
We are happy to say that we offer our clients the option to order any ring size up to a size Z+6. The cost of larger ring sizes may vary yet we will be able to quote you for your desired shape and width if you can provide us with your size and contact details. There is nothing that we cannot do to help. Please contact us for more information.
Do you buy gold and silver?
Yes we do buy gold and silver, but pieces will have to be individually assessed. We offer our clients the most competitive prices for scrap gold and silver due to our close relationship and personal friends in the bullion industry. For more information please Contact Us.
What type of packaging do you offer?
Two Become One Jewellery provides every client with a stunning presentation box with each item purchased.
Do you offer an engraving service?
David has been engraving our stunning Wedding rings for over 13 years and has always stayed true to using the most traditional methods of hand sculpting to create his finely detailed work. If you are looking for a family crest, song lyrics, a floral scene or just a unique design to set your Wedding ring apart from the crowd, please contact us for further details.
We also offer a laser engraving service.
We offer a free resize service on plain bands within one size up or down and a minimal resize charge for diamond set bands.
If your item has been resized, your engraving may have been lost in the process, so it would need to be engraved again. Prices do vary but we are here to assist with a quote.