Frequently Asked Questions

Will my product be insured for shipping?

All items posted will be signed for and fully insured to cover their value. If you purchase from outside of the UK your items will be posted with full insurance using our internationally insured postal service. For more information on shipping please refer to the Deliveries page.

What payment options do I have?

• We accept Visa Debit, Visa Credit Card, Master Card, Maestro, Switch and Solo.
• Paypal
• Cleared Check
• Bank Transfer
• Lay Away - Please contact us for more details on this option.

I’m nervous about buying online.

Two Become One Jewellery has been trading for over a decade and to date we are currently ranked 2nd out of 3200+ UK jewellers on the UK’s No.1 Independent reviews site. You can go direct to our page using the link below.
Two Become One Jewellery Free Index

Our customers find this page a great help as we offer loads of information about our business and history, not to mention all the lovely comments left by our existing clients from all over the world.

Do you Hallmark your items?

At Two Become One every item that we make will come with a full set of UK Hallmarks. These marks are stamped by the Birmingham Assay Office and we have no control over this process.

I’ve damaged my ring, can it be repaired?

In the unfortunate circumstances that you should damage your ring we will do everything we can to repair and restore it to its original state. Depending on the amount of damage incurred we will be able to quote you for any work to be carried out. No work will be carried without your prior consent.

Do you offer a clean and polish service?

Here at Two Become One Jewellery we offer our clients a free clean and repolish service. We are always very happy to offer this service to our clients as many times as they might like at any time in the future. All we ask is that you pay for the delivery and return postage using an insured postal method, usually to be Special Delivery Royal Mail.

Do you offer a Rhodium Plating service?

We are happy to say that we offer our clients a Rhodium Plating service at any time. This service will cost approximately £20 plus postage. Please contact us for more information.

Do we offer Large Sizes?

We are happy to say that we offer our clients the option to order any ring size up to a size Z+6. The cost of larger ring sizes may vary, we will be able to quote you for your desired shape and width if you can provide us with your size and contact details. There is nothing that we cannot do to help. Please contact us for more information.

Do you buy gold and silver?

Yes we do buy gold and silver, but pieces will have to be individually assessed. We offer our clients the most competitive prices for scrap gold and silver due to our close relationship and personal friends in the bullion industry. For more information please Contact Us.

What type of packaging do you offer?

Two Become One Jewellery provides every client a stunning presentation box with each item purchased. We also supply a very handy Gold or Platinum polishing cloth to keep your jewellery looking perfect at all times.
Free Wedding Ring Sample Service at Two Become One Jewellery