Privacy Policy

Two Become One Jewellery
67 F20 Europa Business Park,
Birdhall Lane, Cheadle Heath
Cheshire, SK3 0XA

Dear Visitor:

http://www.twobecomeonejewellery.com/ "Website" is a site which is operated by Black Jackal Designs Limited and its subsidiaries (collectively, "Two Become One Jewellery", "Two Become One", "Group", "we", "us", "our",).

For the purpose of the applicable data protection legislation, the data controller is Two Become One Jewellery of 67 F20 Europa Business Park Birdhall Lane, Cheadle Heath Cheshire, SK3 0XA.

We are committed to protecting and respecting your privacy. We want you to know how we use and protect the personal information you give us. This policy ("Privacy Policy") sets out how we use and protect any personal information that you give us when you use this Website, order through our catalogue or on our telephone order line or visit us. If you have any questions about this policy or do not agree with it, please contact our customer services department by email at info@twobecomeonejewellery.com or by telephone at +44 (0)161 4910 624 before using this Website.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure you are happy with any changes. This policy is effective from January 1, 2013.

 

WHAT INFORMATION DO WE COLLECT?

In general, you can use this Website without giving us any information. However, additional services may be available if we have certain information about you. We may collect the following information:

-account registration information including your name, telephone number, postal address and email address;
-billing information, transaction and credit card information (should you make a purchase with us);
-if you contact us, we may keep a record of that correspondence; and
-information regarding your personal or professional interests, demographics, experiences with our products and contact preferences in order to provide you with further correspondence about our products and services.

 

WHAT DO WE DO WITH THE INFORMATION WE COLLECT?

We use this information to provide you with a better service, and in particular for the following reasons:

-internal record keeping;
-to improve our products and services;
-to communicate with you by email, telephone or post if you have ordered or purchased products from us, either regarding the order or purchase or other matters regarding transactions between us or your customer relationship with us;
-to communicate with you with regard to your Twobecomeonejewellery.com account, or your Two Become One Jewellery. Business Account;
-if you have purchased a product or requested a catalogue from us, you will be placed on the Two Become One Jewellery mailing list and will receive periodic mailings by post from us (if you do not wish to receive a catalogue and/or periodic mailings by post please contact our customer services department by email at info@twobecomeonejewellery.com or by telephone at +44 (0)161 4910 624 to let us know and you will be removed from our mailing list);
-to contact you by email, telephone, SMS, MMS or post according to your preferences, in order to share information with you about our products, services and events that may be of interest to you;
-to contact you for market research purposes, if you have not objected to such use. Please note that you can object to the use of your data for market research purposes at any time. To do so please contact our customer services department by email info@twobecomeonejewellery.com at or by telephone at +44 (0)161 4910 624 to let us know.

 

DIRECT MARKETING

As above, we would like to provide you with information about new products, promotions, special offers and other information, which we think you may find interesting. Where you have consented to us doing so, we may send you such information by postal mail and telephone, unless you have registered with the appropriate Preference Service. If you purchase a product from us we may retain your address for future mailings. If you do not want your information used for direct marketing purposes at any time, please contact our customer services department by email at info@twobecomeonejewellery.com or by telephone at +44 (0)161 4910 624 to let us know and we will not send you any direct marketing.

 

EMAIL MARKETING

We would also like to provide you with the information above by email. However, we appreciate that email "spam" has become a problem in recent years.

If you are a customer or you have previously asked us for information on our products:

We may contact you regarding your purchase or other matters regarding transactions between us or your customer relationship with us, or send you information on our range of products by email, unless you have asked us not to do so; and
We may also use your email address to share information about our products, services and events that may be of interest to you by way of Two Become One Jewellery informational emails, unless you have asked us not to do so.

Otherwise, when you provide us with personal information, we will ask you whether you would like us to send you Two Become One Jewellery informational emails.

If you decide at any time that you no longer wish to receive marketing emails from us, please click on the unsubscribe link in the email. Alternatively, you may at any time contact our customer services department at Two Become One Jewellery, 67 F20 Europa Business Park Birdhall Lane, Cheadle Heath Cheshire, SK3 0XA by telephone at +44 (0)161 4910 624 or by email at info@twobecomeonejewellery.com.

 

WHO DO WE SHARE THIS INFORMATION WITH?

We will not transfer or disclose your personal information to third parties other than to:

-the third party suppliers and vendors we engage to help us run our business;
-our affiliates, that is any member of our Group (meaning Black Jackal Designs Limited and its subsidiaries), as defined by applicable local law, in order to process your data for the same purposes or within the same activity as indicated in this Privacy Policy; or
-a purchaser or potential purchaser of our business,

unless we have your permission or are under a duty to disclose or share your personal information in order to comply with any legal obligation, or in order to enforce or apply other agreements; or to protect the rights, property or safety of Two Become One Jewellery, our customers or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction within the framework of the relevant data protection law.

Given that we are an international company, this process may include sending personal information to other countries, whose data protection laws may not be the same as may exist in your country of residence. However, we have taken appropriate steps to ensure a responsible and high level of protection for the processing carried out in all countries in which we operate. Please see the section on 'Security and storage' below.

 

HOW TO GET COPIES OF OR AMEND THE INFORMATION WE HAVE COLLECTED?

You may request details of personal information which we hold about you under the applicable data protection legislation. If you would like a copy of the information held on you please write to our customer services department at Two Become One Jewellery Customer Services, 67 F20 Europa Business Park Birdhall Lane, Cheadle Heath Cheshire, SK3 0XA or by email at info@twobecomeonejewellery.com.

If you think any information we have about you is incorrect or incomplete, or you wish to have your details removed from our contact database please write to our customer services department at Two Become One Jewellery Customer Services, 67 F20 Europa Business Park Birdhall Lane, Cheadle Heath Cheshire, SK3 0XA or by email at info@twobecomeonejewellery.com as soon as possible. We will correct or update any information as soon as possible.

 

SECURITY AND STORAGE

In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone..

All information provided through our Website, telephone, catalogue and in store is stored on servers located in the UK. Such information will be processed by staff operating in UK who work for our group. Such staff may be engaged in, among other things, the fulfillment of your order, the processing of your payment details and the provision of support services. By submitting your personal information, you agree to this transfer, storing or processing. Two Become One Jewellery will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

 

LINKING

We may link to other websites which are not within our control. When we do this, we will try and make it as clear as possible that you are leaving our Website. We are not responsible for these websites in any way. Once you have left our Website, we cannot be responsible for the protection and privacy of any information which you provide. You should exercise caution and look at the privacy statement applicable to the website in question.

 

COOKIES

We use cookies for certain areas of our Website, including but not limited to session cookies, persistent cookies and web beacons. Cookies are files that store information on your hard drive or browser that allow our Website to recognize that you have visited our Website before. They make it easier for you to maintain your preferences on the Website, and by seeing how you use the Website, we can tailor the Website around your preferences and measure usability of the Website. We use cookies to:

Record your session information (such as the particular Products you purchase from our Website);
Record your specific information on the web pages you select to view; and
Retain your answer to our question regarding residency.

You can, should you choose, disable the cookies from your browser and delete all cookies currently stored on your computer. On Microsoft Internet Explorer, this can be done by selecting "Tools/Internet Options" and reviewing your privacy settings or by selecting "delete cookies". However please note that this may prevent you from taking full advantage of the Website. You can find out how to do this for your particular browser by clicking "help" on your browser's menu or by visiting www.allaboutcookies.org No information obtained from cookies from which individual customers can be identified will be used by us for marketing purposes.

We may use third-party analytics services on our websites and apps, such as Google Analytics. The analytics providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyze visitors' use of the site. The information collected through these means (including IP address) may be disclosed to these analytics providers, who use the information to evaluate use of the website or app. To learn more about Google Analytics and how to opt out, please visithttp://www.google.com/analytics/learn/privacy.html.

LIST OF COOKIES WE COLLECT

The table below lists the cookies we collect and what information they store.

COOKIE nameCOOKIE Description
CART The association with your shopping cart.
CATEGORY_INFO Stores the category info on the page, that allows to display pages more quickly.
COMPARE The items that you have in the Compare Products list.
CURRENCY Your preferred currency
CUSTOMER An encrypted version of your customer id with the store.
CUSTOMER_AUTH An indicator if you are currently logged into the store.
CUSTOMER_INFO An encrypted version of the customer group you belong to.
CUSTOMER_SEGMENT_IDS Stores the Customer Segment ID
EXTERNAL_NO_CACHE A flag, which indicates whether caching is disabled or not.
FRONTEND You sesssion ID on the server.
GUEST-VIEW Allows guests to edit their orders.
LAST_CATEGORY The last category you visited.
LAST_PRODUCT The most recent product you have viewed.
NEWMESSAGE Indicates whether a new message has been received.
NO_CACHE Indicates whether it is allowed to use cache.
PERSISTENT_SHOPPING_CART A link to information about your cart and viewing history if you have asked the site.
POLL The ID of any polls you have recently voted in.
POLLN Information on what polls you have voted on.
RECENTLYCOMPARED The items that you have recently compared.
STF Information on products you have emailed to friends.
STORE The store view or language you have selected.
USER_ALLOWED_SAVE_COOKIE Indicates whether a customer allowed to use cookies.
VIEWED_PRODUCT_IDS The products that you have recently viewed.
WISHLIST An encrypted list of products added to your Wishlist.
WISHLIST_CNT The number of items in your Wishlist.

INTEREST-BASED ADVERTISING

On our websites and apps, we may collect information about your online activities for use in providing you with advertising about products and services tailored to your individual interests. This section of our Global Privacy Notice provides details and explains how to exercise your choices.

You may see certain ads on other websites because we participate in advertising networks. Ad networks allow us to target our messaging to users through demographic, interest-based and contextual means. These networks track your online activities over time by collecting information through automated means, including through the use of cookies, web server logs and web beacons. The networks use this information to show you advertisements that may be tailored to your individual interests. The information our ad networks may collect includes data about your visits to websites that participate in the relevant advertising networks, such as the pages or advertisements you view and the actions you take on the websites. This data collection takes place both on our websites and on third-party websites that participate in the ad networks. This process also helps us track the effectiveness of our marketing efforts. To learn how to opt out of this ad network interest-based advertising, please visit http://www.aboutads.info/choices/.